A re-engagement campaign, also known as a win-back campaign, is a marketing strategy designed to re-engage subscribers who have become disengaged or inactive. These are typically subscribers who haven't opened or clicked on your emails in a while, or have stopped engaging with your brand in other ways. The goal of a re-engagement campaign is to remind these subscribers of your value proposition and encourage them to become active again.
To create an effective re-engagement campaign, it's important to segment your inactive subscribers and personalize your messaging to their behavior and interests. You may offer a special promotion or incentive to encourage them to take action, such as making a purchase or updating their preferences. Alternatively, you may ask them for feedback on why they've become disengaged and what you can do to improve. By showing that you value their opinion and are willing to take action based on their feedback, you may be able to win back their trust and loyalty.